Digitalisation in insurance

The current lockdown in South Africa is a major challenge for businesses to maintain operations. For insurers, much of this revolves around empowering employees with the capability to work remotely and continuing to provide customers with the required products and...

A sneak-peek at the future of crypto asset regulation in SA

The Intergovernmental Fintech Working Group (IFWG) has released its long-awaited position paper on Crypto Assets (the Position Paper) following the initial consultation paper published in 2019. By Seshree Govender, Cindy Liebowitz and Fatima Ismail from Webber Wentzel...

Cloud predictions for banking and fintech

The use of cloud-based services has been gaining traction amongst a wide range of industries and businesses. According to Gartner, over the last couple of years, cloud companies have noted more than 17% growth. Additionally, as of 2019, 94% of enterprises are already...

Insurers need personalisation to become more personal

Adopting a more personalised approach to customer engagement and product development present insurers with the opportunity to influence customer loyalty and respond to ever-increasing customer expectations. Nelson Camara, go-to-market executive at SilverBridge,...

Expect big growth in contactless payments

South Africa can expect significant growth in contactless payments on the back of Covid-19. It is also likely that the public’s newfound (and sensible) aversion to contact will spur additional innovation, especially given the uncertainty around second and third...

Lockdown sees surge in the use of fintech apps

Coronavirus-triggered social distancing, isolation and lockdowns have driven-up the use of financial apps in Europe by 72 per cent in a week, reveals deVere Group, one of the world’s largest independent financial advisory organisations. The sharp increase in the...