Mar 23, 2020
After the likely spike in insurance claims arising from the Covid-19 pandemic, insurers are likely to introduce new or change existing exclusionary clauses which were not previously considered to be necessary. By Maria Philippides, Raynold Tlhavani, Caroline...
Mar 16, 2020
Industry 4.0 has seen the rapid advancement of next generation capabilities such as automation, artificial intelligence (AI) and advanced analytics, which are massively impacting all business functions. Rowland Ramalingam, head of non-motor claims at Santam, says:...
Mar 9, 2020
Across the globe, trends in technology, economics and socioeconomics are culminating to disrupt the way entire industries operate and deliver products and services to consumers. By Carl Moodley, chief underwriting and claims officer; Stuart Forbes, chief risk and...
Mar 3, 2020
The insurance industry stands on the precipice of profound change – not just digital disruption, but disruption that extends to satisfying increasingly demanding customers, acquiring new ones and adapting to a changing set of challenges that are transforming the...
Feb 27, 2020
Around the world, the life insurance industry has been slow to evolve, putting it out of step with banking, short-term insurance and the retail industry. By Robin Wagner, senior vice-president: international insurance at TransUnion To advance and grow in a digital...
Jan 28, 2020
The South African banking sector continues to go through remarkable evolution due to its competitive nature and rising consumer expectations. Raj Makanjee, chief executive of FNB Retail, says financial pressure on households is one of several factors that is...
