Jul 29, 2019
Today, owning DVDs and CDs seems like a quaint idea – why would you clutter your home with physical media when you can get the music or movies you want over the Internet on a pay-per-download or subscription basis? But the digitalisation of our entertainment is...
Jul 26, 2019
South Africa’s banking sector is undergoing a process of unprecedented change brought about by the disruptive impact of fintech challengers and the emerging technologies powering their business models. By Andy Wilson, intelligent digital lead at PwC Africa...
Jul 25, 2019
Globally, insurers are investing in digital technologies to meet increased customer expectations for more customised solutions. JC Oberholzer, Chief System Architect at SilverBridge, believes the rise of insurtechs are adding further impetus to the need for incumbents...
Jul 10, 2019
Insurance has long been associated with cumbersome, paper-based, manually driven processes. That is no longer good enough. The modern insurer needs to be digitally-savvy to address the needs of increasingly discerning customers, says Kelly Preston, digital manager at...
Jul 8, 2019
South Africa’s small businesses face a number of challenges: a declining economy, skills shortages and more. By Colin Timmis, general country manager at Xero SA National statistics agency, Statistics South Africa recently revealed that the economy contracted by...
Jul 5, 2019
For insurers, embracing digital and customer-centricity is really important as they strive to offer customers consistently exceptional experiences. According to Accenture, adapting to changing customer expectations using digital solutions is a fundamental part of...
