Apr 10, 2019
The growing sophistication of chatbots and the artificial intelligence (AI) that powers them could soon make time-consuming, frustrating interactions with financial services companies thing of the past. “Chatbots will dramatically change how you interact with a...
Apr 5, 2019
Finding the delicate balance between productivity and security is possible with platform applications on authenticated smart devices, write Malcolm Vather: solutions design manager at T-Systems South Africa Whether we’re talking about life cover, short-term...
Apr 2, 2019
Financial and insurance industries across EMEA are known for their organically grown legacy IT infrastructures. By Patrick Maphopha, technology evangelist and chief technology officer at NetApp Africa Although South Africa has seen the rise of challenger banks such as...
Mar 27, 2019
Customer expectations have always presented insurers with unique challenges. Henlo Ueckermann, IT operations manager at SilverBridge, believes the new technologies will enable insurers to better respond to these expectations. One of these developments in technology,...
Mar 26, 2019
Since the 2008 financial crisis, banks have spent a lot of time and energy on regulatory compliance and cost cutting. Until just recently, as a result of growing regulatory demands, investment in new technology took a back seat, as did innovation. By Patrick Shield,...
Mar 8, 2019
Mobile wallets may offer some convenience, but until they offer a broad range of simple, seamless transaction capabilities, and give users more value than that of their cash alone, they will still lack consumer ‘stickiness’. This is according to Kobus du...
