Mar 16, 2020
Industry 4.0 has seen the rapid advancement of next generation capabilities such as automation, artificial intelligence (AI) and advanced analytics, which are massively impacting all business functions. Rowland Ramalingam, head of non-motor claims at Santam, says:...
Mar 9, 2020
Across the globe, trends in technology, economics and socioeconomics are culminating to disrupt the way entire industries operate and deliver products and services to consumers. By Carl Moodley, chief underwriting and claims officer; Stuart Forbes, chief risk and...
Mar 3, 2020
The insurance industry stands on the precipice of profound change – not just digital disruption, but disruption that extends to satisfying increasingly demanding customers, acquiring new ones and adapting to a changing set of challenges that are transforming the...
Feb 27, 2020
Around the world, the life insurance industry has been slow to evolve, putting it out of step with banking, short-term insurance and the retail industry. By Robin Wagner, senior vice-president: international insurance at TransUnion To advance and grow in a digital...
Jan 28, 2020
The South African banking sector continues to go through remarkable evolution due to its competitive nature and rising consumer expectations. Raj Makanjee, chief executive of FNB Retail, says financial pressure on households is one of several factors that is...
Jan 27, 2020
Artificial intelligence (AI) provides banks with the means to make better use of the massive amount of data at their disposal. In doing so, they can identify opportunities for growth faster and gain significant competitive advantage at a time when more agile digital...
