Virgin Money speeds car insurance

Registered financial services provider Virgin Money South Africa has launched its Online Buying platform, giving consumers more options when sourcing and securing car insurance. Now, customers have the option of using a call centre or can also go online to get insured...

Why insurers should embrace mobile

Even though the market has become more competitive in Africa, many insurers still rely on traditional methods to reach customers. While other industries have been pro-active in their adoption of mobile technology due to its convenience and reach, insurance has...

Insuring the future

Imagine a future where ‘simple, flexible and transparent’ are words you would use to describe the service you receive from your insurer. What if the quick, friendly exchange that made your day was with a robot that processed your claim with lightning speed...

Capitalising on African insurance opportunities

Consolidation is taking place in the East African insurance market due to rising capital requirements and mergers with international firms that want to gain a foothold in the region. Ashok Shah, Group CEO of APA Apollo examines the opportunities this brings. In...

How the banking sector is keeping up with data

Big data and advanced analytics are at the center of how financial services institutions are equipping themselves to deliver better value to their customers, while decreasing operating costs and mitigating credit, market, and operational risks. By Dr Mark Nasila, head...

Trends that will disrupt African fintech

As digital transformation continues to shift the way we think, live and do business, fintech remains one of the fastest growing and innovating industries, capturing the imagination of both industry and consumers with topics like cryptocurrencies and blockchain...