Nov 9, 2018
Over the past decade or so, the technology industry has transformed many things we used to buy as physical products into digital services we subscribe to or access on a pay-per-use basis. Think about how we have moved from buying CDs towards paying a monthly...
Nov 9, 2018
Discipline is fundamental to success and the collective discipline of employees towards a common cause is what makes a successful company. Are you aware of the effects that a lack of discipline can have on productivity in your business? Kevin Howell, founder of Ouch!,...
Nov 8, 2018
Traditionally, insurance operates in a closed environment that does not facilitate or support the exchange of data. Agents must therefore find cumbersome manual workarounds to access important, contextualised customer information when needed. Yunus Scheepers, chief...
Oct 31, 2018
For insurers, managing policy lapses or surrenders are part of business. But, despite recent figures reflecting a nine percent decrease in surrenders last year from 2016, it will remain a concern for companies trying to compete amidst ever-tightening budgets. Kelly...
Oct 29, 2018
We live in a world where information is at our fingertips, writes Sebastian Commin, specialist: digital enablement at Alexander Forbes Retail. You can book a ride, order food and plan an entire holiday on your phone. Technology is changing the way we live, with a...
Oct 10, 2018
Cash is still king in Africa, but the accessibility and acceptance of new digital payment channels is fast changing the ‘payment rituals’ of consumers across the continent. Nnamdi Oranye, fintech author and international remittances lead at Standard Bank...