Insuring the future

Imagine a future where ‘simple, flexible and transparent’ are words you would use to describe the service you receive from your insurer. What if the quick, friendly exchange that made your day was with a robot that processed your claim with lightning speed...

Capitalising on African insurance opportunities

Consolidation is taking place in the East African insurance market due to rising capital requirements and mergers with international firms that want to gain a foothold in the region. Ashok Shah, Group CEO of APA Apollo examines the opportunities this brings. In...

How the banking sector is keeping up with data

Big data and advanced analytics are at the center of how financial services institutions are equipping themselves to deliver better value to their customers, while decreasing operating costs and mitigating credit, market, and operational risks. By Dr Mark Nasila, head...

Trends that will disrupt African fintech

As digital transformation continues to shift the way we think, live and do business, fintech remains one of the fastest growing and innovating industries, capturing the imagination of both industry and consumers with topics like cryptocurrencies and blockchain...

2018 payment trends in SA

Technology will continue to drive the ways we make payments–but we must take African economic realities into account. By David Noel Lardin, vice-president digital payment for the CISMEA region at Gemalto. Technology developments will continue to revolutionise...

Banking in the era of modern marketing

Banks are experiencing a midlife crisis. They desperately want to transform and become digitally enabled but they are being hamstrung by legacy systems, data silos and disjointed marketing and organisational cultures that don’t lend themselves to agility –...