Mobile-only engagement disrupts insurance

When it comes to the insurance sector, it is mobile-only as insurance brands grapple with disruption from lighter, more agile technology rich cloud insurance products, says Ryan Barlow, chief technology officer of e4. “It is no longer just mobile-first, thanks...

Predictive analytics vital for personalised insurance

Having access to sophisticated predictive analytics has become a business priority for insurers. Being able to factor in historical and real-time data to analyse patterns, determine risk, and identify trends is now fundamental to insurance success. Kelly Preston, data...

The evolution of the claims handling process

Technology has come a long way in terms of the efficiency in handling healthcare claims since the early 1990s. Through the development of specific coding systems and ever more advanced rules engines and algorithms, artificial intelligence and human clinical expertise...

Global businesses turn to Oracle Blockchain

Businesses around the world have been deploying an early adopter version of Oracle Blockchain Cloud Service, which becomes generally available this week. The service allows organisations to easily build blockchain networks to drive more secure and efficient...

ATMs evolve to offer added value

Automated teller machines (ATMs) have changed markedly since they were introduced. The mordenisation of this popular banking device is one of the untold success stories of digital banking evolution and financial inclusion. Lee-Anne van Zyl, CEO of FNB points of...

AI offers investment benefits

Risk management is a critical component in the investment management field. An investment manager views risk as volatility, or the standard deviation of investment returns. But clients more frequently interpret risk as the fear of losing money. “We not only face...