Mar 9, 2017
Insurers are driven by data to get meaningful insights into their customers, products, competitors, and the market. However, the real differentiation comes in how that data is evaluated through analytics and processes. “The competitive landscape means insurers...
Mar 7, 2017
Have we seen the peak of Internet banking in South Africa? Angus Brown, co-founder of eBucks.com and MD of Banking Acumen, argues that digital banking could be the future. Although the banks are quite tight-lipped about their usage numbers, I suspect that the number...
Mar 1, 2017
An influx in innovative fintech and digital banking competitors against the conventional bankers has seen the industry find ways to adapt their approach to suit their customers. Gareth Whitaker, presales director at Software AG, foresees five key changes for the...
Feb 21, 2017
Companies need to leverage business intelligence (BI) more effectively to get the best value out of the data being generated. In the information-rich insurance industry, says Kelly Preston, data analytics manager at SilverBridge, this should be a strategic...
Feb 14, 2017
As powerful forces including customer expectations, technological capabilities, regulatory requirements, demographics and economics continue reshaping the banking industry, a new narrative is starting to emerge. Customers are demanding even higher levels of service...
Feb 10, 2017
William Mzimba, chief executive of Accenture South Africa and Chairman of Accenture sub-Saharan Africa, talks about the growth of blockchain and what it means for Africa. In a significant development for the digital economy locally, South Africa’s largest banks...
