Data-centric approach to drive insurance

Insurers today face a myriad of challenges especially when it comes to finding product differentiation in a highly competitive market. Kelly Preston, data analytics manager at SilverBridge, believes one of the best ways to overcome this is to embrace a data-centric...

Big data key to eradicating insurance fraud

Quality information is the bedrock of the insurance industry – from the initial risk modelling that determines one’s premiums to the claims assessment process all the way to the policy renewal stage, writes Jonathan Lewarne, senior director: insurance...

The rise of a new financial order

The introduction of new banking, investment, credit and insurance products using established mobile money solutions will be critical in including more Africans into the formal financial system, writes Ahmed Cassim, MD of Hello Paisa. Currently, most adults in the...

Transforming insurance with BI

Insurers are driven by data to get meaningful insights into their customers, products, competitors, and the market. However, the real differentiation comes in how that data is evaluated through analytics and processes. “The competitive landscape means insurers...

Is it all over for Internet banking?

Have we seen the peak of Internet banking in South Africa? Angus Brown, co-founder of eBucks.com and MD of Banking Acumen, argues that digital banking could be the future. Although the banks are quite tight-lipped about their usage numbers, I suspect that the number...

Predictions for the banking industry

An influx in innovative fintech and digital banking competitors against the conventional bankers has seen the industry find ways to adapt their approach to suit their customers. Gareth Whitaker, presales director at Software AG, foresees five key changes for the...