The importance of BI in insurance

Companies need to find ways of extracting actionable insights from the vast quantities of data they produce. And while the past few years have seen decision-makers embrace Big Data and predictive analytics to deliver this value, the answer could be more simplistic and...

Life insurance of the future to be more accessible

Life insurance is set to become more personalised, more convenient and more accessible as leading life insurers begin to more aggressively adopt disruptive digital technologies to change the ways they interact with customers and operate their businesses. As a result,...

Blockchain goes beyond financial services

Mary Ann Francis, executive advisor and practice partner for global treasury, payments and blockchain at Wipro, and Gilles Gravier, director and senior advisor for open source and blockchain at Wipro, examine how distributed ledgers could have surprising, and...

Tipping the scale on mobile payments

A new world of consumer choice – powered by on-demand technology – is changing customers’ expectations of the payments experience, writes Mark Elliott, division president of Mastercard, South Africa. The app economy is here, and it has changed the...

How design is changing the way we bank

Every day consumers are bombarded by an enormous amount of commercial messaging, advertising, sales prompts and calls to action. The tools through which they receive this information have also become more intricate, adding layers of complexity to how they consume...

Cash, PoS, digital collections should be complementary

Norway, Sweden and Denmark are examples of countries moving towards becoming true cashless societies, in which retailers or petrol stations won’t be obliged to accept cash payments. Yet cash still accounts for about 85% of global consumer transactions and in...