Dec 15, 2016
A new world of consumer choice – powered by on-demand technology – is changing customers’ expectations of the payments experience, writes Mark Elliott, division president of Mastercard, South Africa. The app economy is here, and it has changed the...
Nov 14, 2016
Every day consumers are bombarded by an enormous amount of commercial messaging, advertising, sales prompts and calls to action. The tools through which they receive this information have also become more intricate, adding layers of complexity to how they consume...
Nov 9, 2016
Norway, Sweden and Denmark are examples of countries moving towards becoming true cashless societies, in which retailers or petrol stations won’t be obliged to accept cash payments. Yet cash still accounts for about 85% of global consumer transactions and in...
Nov 8, 2016
For insurers, the Internet of Things(IOT) can provide value in the form of new insurance models and products based on deeper insight into the customer’s needs, writes William Mzimba, chief executive South and sub-Saharan Africa at Accenture. The rapid increase...
Oct 27, 2016
Financial institutions are ideally positioned to reap a host of benefits from big data, given their access to multiple streams of information, writes Gary Allemann, MD of Master Data Management. However, most banks are still standing at the edge of the big data wave,...
Oct 25, 2016
From blockchains to mobile wallets and robo advisers, the financial realm is a veritable hotbed of technology innovation and development. Unlike many other large and established sectors (legal, medical, insurance), the financial sphere has proved to be willing to...
