Insurers need to get their [data] act together

Mar 3, 2016

Ashley Thomas, assistant executive for insurance software solutions at Innovation Group South Africa, argues that there is a big drive for insurance industry players to clean up their data. Big data has been a topical issue for a number of years and as the need for...

Transparency in the broker channel for effective risk assessment

Nov 26, 2015

Insurance brokers are a traditional part of the channel for the sale of short-term and life insurance products to customers. Typically, their financial advisors develop relationships with consumers and assist them with managing their insurance requirements, writes...

Why Blockchain matters

Nov 19, 2015

With Blockchain creating waves in the banking industry, business transformation solutions provider, Ovations, looks into who it will affect the most as well as the opportunities it presents for the market as a whole.

Banks and telcos are pioneering inclusion

Nov 6, 2015

One of the most life-altering and important drives in the developed world is the drive towards financial inclusion. While this drive may be derived from the incentive for banks to increase their customer base, it is to the advantage of the newly banked population, who...

Retail banks need to serve users more efficiently

Nov 6, 2015

Retail banking is at a crossroads. Increasing consumer use of new technology and the internet has raised customer expectations, reduced customer loyalty and brought new entrants to the market. This shift combined with the impact of the financial crises presents a...

Customer experience drives the future of payments

Nov 6, 2015

Innovative technologies impact almost every aspect of our daily lives, from the way we communicate and manage our health to the way we pay for things. The rise of digital payments and the convergence of these technologies is the most significant development since the...