Optimise efficiency through the customer credit lifecycle

Customers are the heart of any business, and acquiring and retaining them forms an essential function for profitability and sustainability, writes Davina Myburgh, senior manager: product development and product management: core solutions at TransUnion. Businesses...

Is cash still king, or yesterday’s hero?

Depending on who you speak to, cash is either still king or simply yesterday’s hero, writes Vinolan David, head of card issuing at Standard Bank. But what everyone agrees on is that the payment ecosystem of today is drastically different to what it was 20 years ago...

Accurate and dense data imperative for insurance

The insurance industry is faced with the challenge of managing risk while providing efficient and cost-effective services. By Robin Wagner, vice-president: consumer and insurance at TransUnion Controlling loss ratios, pricing products correctly to ensure the right...

There’s no bail-out for this banking industry problem

The finance sector is in agreement: there’s a major global threat to the success of the banking and finance industry, one that ignores boom and bust cycles, doesn’t care about stock market fluctuations and wouldn’t bat an eyelid if interest rates...

The challenges of branch transformation

As more banking transactions are moving to digital channels, banks and credit unions need to re-evaluate their distribution models and investment priorities. There is no single right answer, but status quo is not an option. Jenni Palocsik, director: solutions...

Technology the differentiator for financial services

Few industries are as ripe for technological innovation as the financial services sector, writes Sameer Deans, GM of ThoughtWorks. This opportunity, however, also carries considerable risk for established players that lag disruptors such as fintech start-ups that have...