TransUnion boosts collections process

The collections process is an essential one for any business extending lines of credit to customers, including telecommunications contracts. However, many organisations are faced with the challenge of collecting outstanding debt with limited resources to action the...

Boosting compliance in financial services

Financial services organisations and banks around the world have to operate in an increasingly stringent regulatory environment, particularly where the privacy and protection of their customers’ data is concerned. Coupled with this, they face mounting pressure to cut...

Is multi-banking good or bad for business?

Multi-banking is becoming a common trend in South Africa as various businesses, public sector institutions as well as individuals prefer to bank with more than one banking partner. According to an annual business tracking survey done by TMS, 14% of small businesses do...

Secure the payment process to minimise fraud

As the Internet of Things (IoT) connects more and more devices, the potential for hacking, theft of sensitive information and other cyber-crimes extends to an ever-increasing numbers of devices, says Simeon Tassev, director of Galix. The reality is that cyber-crime...

Intervate, Santam build Extranet portal

Santam is one of South Africa’s largest and most historic insurance companies. Majority-owned by the Sanlam Group, Santam’s base of customers represents a 22% market share in the local short-term insurance market. Having first opened its doors 96 years ago, Santam...

Banking the unbanked is not the only way

By accepting “unbanked” as a defining measure for financial inclusion, financial services institutions could find offering products to lower income groups due to the lack of physical banking infrastructure challenging. Hollard, which has a footprint in...