Mar 13, 2017
Quality information is the bedrock of the insurance industry – from the initial risk modelling that determines one’s premiums to the claims assessment process all the way to the policy renewal stage, writes Jonathan Lewarne, senior director: insurance...
Mar 13, 2017
The introduction of new banking, investment, credit and insurance products using established mobile money solutions will be critical in including more Africans into the formal financial system, writes Ahmed Cassim, MD of Hello Paisa. Currently, most adults in the...
Mar 9, 2017
Insurers are driven by data to get meaningful insights into their customers, products, competitors, and the market. However, the real differentiation comes in how that data is evaluated through analytics and processes. “The competitive landscape means insurers...
Mar 7, 2017
Have we seen the peak of Internet banking in South Africa? Angus Brown, co-founder of eBucks.com and MD of Banking Acumen, argues that digital banking could be the future. Although the banks are quite tight-lipped about their usage numbers, I suspect that the number...
Mar 1, 2017
An influx in innovative fintech and digital banking competitors against the conventional bankers has seen the industry find ways to adapt their approach to suit their customers. Gareth Whitaker, presales director at Software AG, foresees five key changes for the...
Feb 21, 2017
Companies need to leverage business intelligence (BI) more effectively to get the best value out of the data being generated. In the information-rich insurance industry, says Kelly Preston, data analytics manager at SilverBridge, this should be a strategic...
