Leveraging big data for claims processing

Short-term insurance and medical aid companies in Africa are under extreme pressure to keep up with the growing volumes of claims, with vital information embedded in faxes, e-mails, handwritten notes and phone calls that have pertinent information which need to be...

NCR launches APTRA Interactive Teller

At the ATMIA Emerging New Africa show, NCR Corporation – in collaboration with Bytes Managed Solutions – has launched NCR APTRA Interactive Teller, a new ATM-based technology that makes everyday bankingĀ  transactions easier for customers by allowing them...

Security is critical for secure payments

Payments fraud experienced by retail businesses remains persistent, despite declining for a third year in succession, according to the 2013 AFP Payments Fraud and Control Survey, says Lionel Slowe, head of the SADC project at BankservAfrica. The survey states that 61%...

Contactless payments 101

With the steady introduction of contactless payment systems in parts of South Africa, a new wave of convenience for low-value transactions is becoming a reality. But just what is this technology? How does it work, and is it secure? These are questions that many people...

Interoperability drives mobile payments

The proliferation of mobile devices in Africa has increased in the past few years and there is no doubt that these devices are moving beyond their role as phones and becoming enablers for a wide range of functionalities from mobile TV to electronic payments, says...

Pillars of PCI compliance

The Payments Association of South Africa (PASA) has mandated that merchants of all sizes that process, store or transmit credit card information must comply with the Payment Card Industry (PCI) security compliance by the end of 2013. Consequently, retailers have to...