Intervate helps to digitise the gazetting process

The Government Printing Works (GPW) has seen a host of initial benefits from its digitisation and automation programme, with the foundation set for it to derive further value in the future. About the client The Government Printing Works (GPW) has a long history of...

Sentiment analysis empowers the public service

What is government doing to tap into the wealth of data generated through social media channels? It is time for a mind-set change, embracing predictive analytics and big data, to bolster proactive governance and service provision, writes Kroshlen Moodley head of...

Shared services to drive municipal service delivery

With pressure mounting on the government to reduce costs while improving governance and service delivery, there is an opportunity for municipalities to streamline their operations by adopting a shared services model. During the recent 2016 Budget Speech, the emphasis...

Public sector needs to embrace availability

Following the completion of the South African Budget speech in Parliament, it is clear that government is striving to create an enabling environment for its citizens. Gregg Petersen, regional director for the Middle East and Africa and the South Asian Association for...

eGovernment – is South Africa on track?

eGovernment today is changing the quality of service delivery to people around the world But is South Africa on track? Johannesburg, Tuesday 9th February, 2016:  In its forthcoming CA IT Management Symposium* scheduled to take place on the 25th February at Vodaworld...

Public sector digitalisation builds on legacy

It is common knowledge that digitisation is the logical next step for the public sector. Consequently, we are seeing governments around the globe take steps towards delivering digital e-government with varying levels of success. Mohamed Cassoojee, vice-president and...