Harnessing apps to improve service delivery

With the increasing affordability and pervasiveness of smartphones and tablets, apps have rapidly become a part of everyday life. From games and messaging to banking, handy tools and more, apps have revolutionised the way people interact on a social level. As mobility...

BPM-SOA can improve government services

Prior to Ekurhuleni Metropolitan Municipality’s decision to approach Software AG for a business process management (BPM) and service-oriented architecture (SOA) solution, the government entity for Gauteng faced various challenges. The municipality’s 20 Customer Care...

Big business, govt must grow SME sector

Big business and government must work closely together to create a thriving small business economy if South Africa is to meet its real growth potential and create decent, sustainable jobs over the next five years. That’s according to Ivan Epstein, of Sage, who says...

The future of government service delivery

Government service delivery is once again in the headlines, with on-going protests in some areas highlighting the desperation of those living in poorer areas for access to improved services. While a lack of government service delivery is not a specifically South...

Solving modern problems with outdated tools

In conjunction with the opening of Parliament last week, Patrick Shields, Software AG’s chief technology officer (CTO), stated that South Africa’s public sector organisations face the daunting challenge of attempting to solve today’s problems, using...

Elections modernised in 2013

Scytl, the worldwide leader in secure online voting and election modernisation announces a revenue growth of over 70% resulting from the company’s innovative end-to-end election modernisation technology deployment in election processes across the globe. The...