Business continuity in the public sector

While business continuity (BC) is mission-critical for any business, it is in the public sector where ensuring the continuation of services to citizens and the proper functioning of the country take on a new level of importance, writes Claude Schuck, regional manager:...

Technology could assist with voting challenges

South Africa’s progress towards political stability and democracy is underpinned by its free and fair electoral processes. Technology can play a strong, positive role in election programs and some of the latest developments such as the Coesys Mobile Capture...

Africa governments need greater data transparency

The African continent is set to undergo the most rapid Internet traffic (IP) growth worldwide between now and 2020.  In the same period, fixed broadband speeds in Africa will increase 2,4-fold, with an average mobile speed connection of 5Mbps. The transformation of...

Intervate helps to digitise the gazetting process

The Government Printing Works (GPW) has seen a host of initial benefits from its digitisation and automation programme, with the foundation set for it to derive further value in the future. About the client The Government Printing Works (GPW) has a long history of...

Sentiment analysis empowers the public service

What is government doing to tap into the wealth of data generated through social media channels? It is time for a mind-set change, embracing predictive analytics and big data, to bolster proactive governance and service provision, writes Kroshlen Moodley head of...

Shared services to drive municipal service delivery

With pressure mounting on the government to reduce costs while improving governance and service delivery, there is an opportunity for municipalities to streamline their operations by adopting a shared services model. During the recent 2016 Budget Speech, the emphasis...