Stretched retail IT teams will demand more from the network

New predictions from HPE Aruba Networking revealed at NRF 2023, detail how retailers will leverage technology to get ahead of evolving customer demands and operational challenges over the next 12 to 18 months. Against an uncertain macro environment and growing...

The future of retail in a data-driven world

Retail success in a highly interconnected, data-driven world requires a balance of multiple dimensions, including providing value to customers at the right time and in the right place, while also reducing friction, and increasing engagement. This is according to some...

How to give your retail store a competitive edge

By supporting real-time decision-making, combining edge computing with digital signage improves the customer experience and boosts sales. Sarah Moseley, head of vertical solutions and business development, retail and consumer goods at BT, shares her insights on how...

Leverage AI to enhance the retail customer experience

The holiday shopping season officially kicked off with Black Friday and Cyber Monday recently. And despite the marginal (R157) increase in the average South African online shopping basket value for this year (R1 365), many retailers are optimistic that the November...

Hyper personalisation, enhanced CX key to Black Friday campaigns

Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – Black Friday. By...