Nov 15, 2022
The demise of brick-and-mortar stores has long been talked about, and the idea seemed to gain momentum during the multiple lockdowns that pushed more South Africans toward online shopping. By Heath Huxtable, executive head of Braintree by Vox While the end of physical...
Nov 14, 2022
Digitalisation within the retail space often goes hand-in-hand with disintermediation. While removing the middleman can be beneficial, in the case of the South African main market, it can lead to damaged relationships and a lack of trust between spaza owners and...
Nov 8, 2022
Digital infrastructure in Africa is gaining traction, and more people can shop online than ever before. According to Charl Fouche, chief operating officer of AfriGIS, the question Africa’s online retail customers want answered now is: “How do I get my...
Nov 2, 2022
As retailers head into 2023, the industry must face many challenges, such as keeping stores and warehouses staffed in what many fear is a foundational readjustment in the labour market. With the food industry constantly evolving, the future of grocery retail is at the...
Oct 26, 2022
Improving time to value (TTV), the length of time it takes a new customer to realise and extract value from a product or service, has to be a major priority for savvy retailers. Working with an experienced partner can enable the retailer to rapidly get to scale, be...
Oct 14, 2022
With no sign of the present economic storm subsiding, small and medium-sized retailers need to identify ways to turn today’s multiple crises into opportunities for growth. Evolving consumer tastes, new market pain points and emerging technologies all offer...
