Mar 1, 2023
The global fintech market is currently expected to grow at a compound annual growth rate (CAGR) of 20% over the next few years, achieving an impressive $305-billion by 2025. The Global Fintech Market Report also pointed out that low-cost, personalised, and intelligent...
Feb 17, 2023
With recent research showing that only 14% of South African consumers are ready to go completely cashless, retailers should be looking at ways to accommodate their customers’ preferred way to pay, while also reducing their operating costs. Leading retailers are...
Feb 17, 2023
Modern consumers have become accustomed to communicating with brands over their preferred communication channels, whether this is chat, voice or other virtual experiences, meaning that offering a unified customer experience (UCX) is key for businesses to build...
Jan 25, 2023
New predictions from HPE Aruba Networking revealed at NRF 2023, detail how retailers will leverage technology to get ahead of evolving customer demands and operational challenges over the next 12 to 18 months. Against an uncertain macro environment and growing...
Jan 13, 2023
Retail success in a highly interconnected, data-driven world requires a balance of multiple dimensions, including providing value to customers at the right time and in the right place, while also reducing friction, and increasing engagement. This is according to some...
Jan 3, 2023
By supporting real-time decision-making, combining edge computing with digital signage improves the customer experience and boosts sales. Sarah Moseley, head of vertical solutions and business development, retail and consumer goods at BT, shares her insights on how...
