Can SA retail rise from the rubble?

Tens of thousands of jobs lost. More than 100 people dead. Scores of businesses looted, burnt, and damaged, many of which will never reopen. Vital supply chains destroyed. South Africa is reeling from its greatest crisis since the dawn of democracy almost three...

NFC versus QR code payments: there’s room for both

The last year-and-a-half has seen a rapid rise in all forms of contactless payments. For merchants across the globe, enabling these payments as a means to reduce surface contact has been a pandemic trading necessity. However, as time moves on, choosing which payment...

Retail cybersecurity in an evolving threat landscape

As a result of the Covid-19 pandemic, global online retail sales increased in 2020. By Courtney Radke, chief information security officer: national retail at Fortinet According to statistics, consumers spent $861,12-billion online with US retailers in 2020, a 44%...

POS evolution from counting cash to omnichannel retailing

Point of sale (POS) technology in a modern enterprise solves a myriad of problems, from managing inventory to insights that improve customer experience and retention, as well as a host of other tools to support omnichannel retailing. By Allan Dickson, independent...

Focal areas for retail industry success

The challenges of remote operations and social distancing in the Covid-19 crisis has fast-tracked the need for digital transformation in retail to enhance customer service, and ultimately boost revenue. By Mandy Duncan, Aruba country manager for South Africa With up...

Make every checkout count …

The pandemic has shocked local businesses into action when it comes to transitioning from offline to online. While many have managed to digitise aspects of their business, brick-and-mortar companies are yet to fully realise the customer insight and retention benefits...