Dec 24, 2021
The magic of the festive season is here – shops are filled with Christmas decorations and we have started to feel the holiday cheer. It’s shopping extravaganza time – with purchases in full swing for gifts, stock-ups for holiday-goers and food treats for the...
Dec 9, 2021
The future of retail is one where artificial intelligence (AI) and machine learning (ML) will combine to deliver a customer experience unlike any other. By Tony Nkuna, senior presales solutions consultant at TechSoft International Already, the likes of 5G, the...
Nov 10, 2021
For retailers this holiday season, everything is relative when you consider last year’s widespread lockdown of physical spaces and an accelerated shift to digital commerce in response to the global pandemic. By Robbie Kearns, senior regional vice-president at...
Oct 26, 2021
The way that we shop has changed. Nowadays, consumers are quick to turn to their mobile phones or laptops to grab the latest deal, order food online or pay for a service. The rapid uptake of digital services and a shift away from brick-and-mortar stores means that...
Sep 17, 2021
A question that retailers are grappling with is where to focus their energy to drive sales: in brick-and-mortar stores or by investing in their online presence. By Hymie Marnewick, MD of XLink and Celine Thungaveloo, head of sales at XLink The simple answer is that...
Sep 16, 2021
As consumer behaviour continues to change due to the impact the global COVID-19 pandemic has had both on business and individuals – retailers are increasingly having to position themselves to provide omnichannel services that can meet these evolving digital consumer...
