How African online retail will grow to the next level

Digital infrastructure in Africa is gaining traction, and more people can shop online than ever before. According to Charl Fouche, chief operating officer of AfriGIS, the question Africa’s online retail customers want answered now is: “How do I get my...

Grocery retail trends to watch out for heading into 2023

As retailers head into 2023, the industry must face many challenges, such as keeping stores and warehouses staffed in what many fear is a foundational readjustment in the labour market. With the food industry constantly evolving, the future of grocery retail is at the...

Reducing retail TTV with an expert partner is essential for success

Improving time to value (TTV), the length of time it takes a new customer to realise and extract value from a product or service, has to be a major priority for savvy retailers. Working with an experienced partner can enable the retailer to rapidly get to scale, be...

SMEs can start preparing for Black Friday now

Whether you believe Black Friday and Cyber Monday are expected to grow or shrink, it’s not a season that retailers – particularly SMEs – can ignore. “Over the years we’ve seen businesses of all sizes enjoy sales spikes when they’ve...

Agile retailers turn crisis into opportunity

With no sign of the present economic storm subsiding, small and medium-sized retailers need to identify ways to turn today’s multiple crises into opportunities for growth. Evolving consumer tastes, new market pain points and emerging technologies all offer...