Why data integrity is critical for successful omni-channel retail

Now, more than ever, consumers are demanding a personalised shopping experience. Adding to the challenge for retailers, the way consumers buy products and services has changed, due in part to the digital revolution, and accelerated as a result of the Covid-19...

Digital retail and its relationship with data

With more South Africans shopping online than ever, retailers have had to rethink their digital strategies, especially when it comes to data analysis and optimising the supply chain. By Vishalan Moodley at TechSoft International Consumers can buy just about anything...

Can SA retail rise from the rubble?

Tens of thousands of jobs lost. More than 100 people dead. Scores of businesses looted, burnt, and damaged, many of which will never reopen. Vital supply chains destroyed. South Africa is reeling from its greatest crisis since the dawn of democracy almost three...

NFC versus QR code payments: there’s room for both

The last year-and-a-half has seen a rapid rise in all forms of contactless payments. For merchants across the globe, enabling these payments as a means to reduce surface contact has been a pandemic trading necessity. However, as time moves on, choosing which payment...

Retail cybersecurity in an evolving threat landscape

As a result of the Covid-19 pandemic, global online retail sales increased in 2020. By Courtney Radke, chief information security officer: national retail at Fortinet According to statistics, consumers spent $861,12-billion online with US retailers in 2020, a 44%...

POS evolution from counting cash to omnichannel retailing

Point of sale (POS) technology in a modern enterprise solves a myriad of problems, from managing inventory to insights that improve customer experience and retention, as well as a host of other tools to support omnichannel retailing. By Allan Dickson, independent...