Feb 4, 2021
They can get to the right questions; and the right spend, writes Allan Dickson, independent chairman at redPanda Software. “As a retailer, how much should I be spending on IT?” Although retail decision-makers have been asking this question (with high frequency) for...
Jan 21, 2021
2021 will continue to see the digitisation of payments across various industries including retail, professional services and ecommerce. Online payment gateway PayFast saw unprecedented growth in industries which previously had a limited need for digital payments....
Dec 22, 2020
It’s been an extraordinarily difficult year for most South African retailers, with sales showing year-on-year declines for five consecutive months up to end-August, according to Stats SA. Many of them are hoping for a bumper festive season to set them back on...
Dec 15, 2020
Understanding customer data has been at the core of 2020’s challenges and will remain a critical need for 2021 and beyond. By Tom Bianculli, chief technology officer of Zebra Technologies What have been the top three biggest developments in our industry in 2020?...
Dec 15, 2020
There is little doubt that the rapidly evolving point-of-sale (PoS) landscape and the growing number of digital applications and mobile payment methods is exciting for many retailers. However, it is also challenging, as the PoS environment must be made more agile and...
Dec 11, 2020
International retailer Leroy Merlin, with a presence in 15 countries, has invested in a cloud-based customer experience platform designed to complement its physical retail stores. Leroy Merlin executive, Dmitriy Anderson, says the future of retailing will be driven by...
