Retailers eye smart solutions to energy woes

As South Africa grapples with rising power costs and ongoing loadshedding, many retailers are looking at ways to become more energy efficient and reduce their reliance on the national grid. Although implementing solutions such as solar can be expensive, the return on...

Retailers save when they automate cash management

As retailers face persistently high inflation, load shedding and the need to rebuild after Covid-19, their focus is turning to how they can improve their operational efficiency. With data from StatsSA showing that retail trade sales decreased by 2.5% year-on-year in...

Perceived customer value is the only metric that matters

Digital transformation has been identified as a key driver for optimisation in the South African fast-moving consumer goods (FMCG) space, particularly in the main market. By Andrew Dawson, MD of MACmobile Bringing a consumer-like, app-driven e-commerce experience to...

The 2022 holiday planning guide for retailers

Economic uncertainty and changing consumer behaviors are exposing a complicated reality. By Zuko Mdwaba, area vice-president at Salesforce South Africa For retailers, it’s never been more important to deliver excellent customer experiences alongside competitive...

Buy now pay later in SA will be a R2bn market by December

Hundreds of thousands of South Africans are paying for their goods by using buy now pay later (BNPL) which is growing 10% to 15% per month and recorded a 50% hike from the first to the second quarter of 2022. According to Payflex, South Africa’s largest BNPL...

Is your retail business ready for the Amazon effect?

With Amazon reportedly set to launch in South Africa next year, forward-thinking retailers are starting to position themselves to defend and extend their share of the R30-billion per year retail e-commerce market. Those that are agile and innovative enough will...