Sep 22, 2022
As retailers face persistently high inflation, load shedding and the need to rebuild after Covid-19, their focus is turning to how they can improve their operational efficiency. With data from StatsSA showing that retail trade sales decreased by 2.5% year-on-year in...
Sep 21, 2022
Digital transformation has been identified as a key driver for optimisation in the South African fast-moving consumer goods (FMCG) space, particularly in the main market. By Andrew Dawson, MD of MACmobile Bringing a consumer-like, app-driven e-commerce experience to...
Sep 1, 2022
Economic uncertainty and changing consumer behaviors are exposing a complicated reality. By Zuko Mdwaba, area vice-president at Salesforce South Africa For retailers, it’s never been more important to deliver excellent customer experiences alongside competitive...
Sep 1, 2022
Hundreds of thousands of South Africans are paying for their goods by using buy now pay later (BNPL) which is growing 10% to 15% per month and recorded a 50% hike from the first to the second quarter of 2022. According to Payflex, South Africa’s largest BNPL...
Aug 25, 2022
With Amazon reportedly set to launch in South Africa next year, forward-thinking retailers are starting to position themselves to defend and extend their share of the R30-billion per year retail e-commerce market. Those that are agile and innovative enough will...
Aug 17, 2022
When South Africa became the first country in the world to launch Authenticated Collections (Debicheck), replacing EDO (AEDO & NAEDO) with DebiCheck in 2021, consumers and merchants breathed a collective sigh of relief. Now Registered Mandate Services (RMS)...
