Dec 11, 2020
International retailer Leroy Merlin, with a presence in 15 countries, has invested in a cloud-based customer experience platform designed to complement its physical retail stores. Leroy Merlin executive, Dmitriy Anderson, says the future of retailing will be driven by...
Dec 4, 2020
In the devastating wake of the global pandemic, companies across industries are grappling with the economic impact – and few more so than the embattled retail sector. By Allan Dickson, independent chairman at redPanda Software Without a doubt, ‘making the...
Nov 27, 2020
Black Friday, Cyber Monday and now Green Monday. Retailers would be forgiven for becoming a little breathless with all the shopping events that fall just weeks before the traditional rush of the festive season. But, with some timely action, these shopping holidays can...
Nov 27, 2020
It is now months into the Covid-19 pandemic and South African consumers are adapting their shopping behaviour with patterns starting to emerge. Locally, we saw a sudden shift to online shopping, in particular the fresh food category at the beginning of lockdown. By...
Nov 26, 2020
South African merchants will ring up billions of rand in sales over the Black Friday period, now second to the festive season as a major event on the annual retail calendar. This brings along with it the annual challenge of storing, securing and depositing large...
Nov 26, 2020
We are on the cusp of the festive shopping season, with Black Friday and Cyber Monday kicking off the spending spree in the run up to Christmas and Boxing Day. By Dharshan Naidoo, senior sales manager at Infobip South Africa However, this year’s shopping season...
