Key trends impacting the FMCG sector

It’s clear that the Coronavirus has changed the landscape for FMCGs – in some ways permanently. However, despite its similarities, the impact has not been the same across its subsectors and through the supply chain. Itumeleng Merafe, head of interest rate structuring...

On the front line of retail

Retailers have become under enormous pressure to operate as close to normal as possible, enabling people to buy food and essentials. By Jarek Matschey, director: retail at VMware EMEA IT can really help diffuse this pressure, to safeguard operations and business...

Achieving cyber resilience in retail

In a dynamic, connected environment where sensitive customer data is highly attractive to hackers and forms the lifeblood of the business, facing a cyber-attack is no longer a case of “if”, but “when”. Of greater concern is how to minimise the...

Smartbox transforms customer experiences with Nutanix

Smartbox Group, a leading European retailer of gift experiences, has expanded its relationship with NUtanix to support its digital modernisation project. Smartbox leverages Nutanix software to modernize its IT infrastructure, streamline operations, and reduce costs in...

Machine learning can help retailers keep shelves stocked

The recent Covid-19-fuelled rush on retailers in South Africa, as consumers start stockpiling grocery staples, is leaving many shelves empty. Some have recently announced that they will be “enforcing customer limits on shoppers”. Morne Laubscher, chief...

Merchandising automation tools for better control

Merchandisers will typically represent a specific product category at a certain store and will have a set flow that they follow based on the brand priority of their organisation. By Andrew Dawson, commercial director at MACmobile This includes checking aisles to make...