Aug 24, 2017
As industries the world over strive to keep pace with technological advancements, the retail industry has engaged with “omni-channels” (multiple operational channels). This creates more data, delivers more engagement from customers, and draws from more...
Aug 4, 2017
From virtual reality dressing rooms and drone deliveries, to iPads in store and targeted mobile advertising, the retail sector is arguably at the forefront of technological innovation. The industry’s focus on data driven information with organisations merging...
Jul 28, 2017
The benefit of retrospect is of some value in business: being able to analyse what went wrong, what was done well, and how what lessons can be learned to fine-tune business strategies going forward. Using retrospect, as a tool, can lead to more effective, agile and...
Jun 28, 2017
Where are the real opportunities for retailers to digitise and transform customer experiences? Asks Andre Muzerie, Oracle business practice head: Africa at Wipro. We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and...
Jun 26, 2017
In 2016, there were over 7-billion mobile devices in the world and the users of these devices demand connectivity for them. Businesses, particularly public retail spaces such as malls and shopping centres, need to answer the demand for connectivity in their spaces to...
Jun 15, 2017
South African retailers have long lagged their counterparts in the US and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and demands...
