Jan 21, 2016
A digital customer experience revolution will rejuvenate bricks-and-mortar retailing, but stores must start on the back foot, writes Pieter Engelbrecht, regional manager: sub-Saharan Africa at Aruba Networks. The retail model of the future will be a radically...
Dec 15, 2015
In recent years we have seen the consumption of technology grow at an ever-increasing speed, writes Robbie Johnson, retail manager at DCC. Sometimes, just as you have become accustomed to an operating system (OS) or a smaller mobile phone, it’s time to upgrade...
Nov 18, 2015
During the recent Retail Congress Africa in Cape Town, MasterCard addressed various issues impacting retailers across Africa. A key topic discussed was the protection of data and what retailers can do to protect themselves from data breaches. Retailers have much to...
Sep 30, 2015
Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today, with around 90 stores across the country, the Dis-Chem Group is still privately-owned and run by the original founders. Over the years the Dis-Chem Group had...
Jul 30, 2015
TFG (The Foschini Group) is one of the leading fashion and lifestyle retailers on the African continent – encompassing 19 retail brands and a combined footprint of more than 2 700 stores. Driven by teams of talented and engaged individuals, TFG is guided by a strong...
Jul 23, 2015
Today’s retail managers are challenged to keep shelf availability and service levels high, while keeping store operations costs low without sacrificing the customer experience — which means they must schedule employees and manage tasks with an exacting degree of...