What will it take for the bricks and mortar store to survive?

A digital customer experience revolution will rejuvenate bricks-and-mortar retailing, but stores must start on the back foot, writes Pieter Engelbrecht, regional manager: sub-Saharan Africa at Aruba Networks. The retail model of the future will be a radically...

Top technologies for retail at a glance

In recent years we have seen the consumption of technology grow at an ever-increasing speed, writes Robbie Johnson, retail manager at DCC. Sometimes, just as you have become accustomed to an operating system (OS) or a smaller mobile phone, it’s time to upgrade...

How retailers can protect against data breaches

During the recent Retail Congress Africa in Cape Town, MasterCard addressed various issues impacting retailers across Africa. A key topic discussed was the protection of data and what retailers can do to protect themselves from data breaches. Retailers have much to...

Pharmaceutical group goes always-on with Stratus

Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today, with around 90 stores across the country, the Dis-Chem Group is still privately-owned and run by the original founders. Over the years the Dis-Chem Group had...

Intervate rolls out Intranet for TFG

TFG (The Foschini Group) is one of the leading fashion and lifestyle retailers on the African continent – encompassing 19 retail brands and a combined footprint of more than 2 700 stores. Driven by teams of talented and engaged individuals, TFG is guided by a strong...

JDA offers new features in Store Operations

Today’s retail managers are challenged to keep shelf availability and service levels high, while keeping store operations costs low without sacrificing the customer experience — which means they must schedule employees and manage tasks with an exacting degree of...