wiPlatform aids smaller retailers

Retailers of any shape and size can now unlock the power of mobile transacting with the announcement of local mobile transacting platform provider wiGroup that it is opening its platform to smaller retailers. wiPlatform integrates to retailers’ point-of-sale systems...

Cutting the cost of IT in retail

Anton Jacobsz, MD of Riverbed distributor Networks Unlimited, says new approaches to IT can help cut the costs of IT in retail. In a competitive market where margins are constantly being eroded, retailers have to be exceptionally price-sensitive on their IT...

The omni-channel future of retail

Imagine for a moment what an electronics and appliance retailer might look like in the not-too-distant future. A customer walks into a bricks and mortar branch to check out a Nespresso machine she’s had on her wishlist on an e-commerce website, after the retailer has...

Cloud POS in Africa must work offline

Cloud computing is sweeping the world as more and more companies seek to gain the advantages of reduced hardware investment, lower maintenance, ease of provisioning and reduced costs. But moving into the cloud usually comes with a pretty serious qualifier: the...

Building the next-gen retail operating model

For many decades, a retail organisation’s success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a pace that not even the fastest level of reactivity can keep an...

Improving the online retail experience

Consumers in South Africa continue to be frustrated with their online shopping experiences as a result of Web sites that simply don’t offer what they propose to, are inferior, don’t support customer intimacy, are out-dated in their approach to the user experience or...