Jul 28, 2017
The benefit of retrospect is of some value in business: being able to analyse what went wrong, what was done well, and how what lessons can be learned to fine-tune business strategies going forward. Using retrospect, as a tool, can lead to more effective, agile and...
Jun 28, 2017
Where are the real opportunities for retailers to digitise and transform customer experiences? Asks Andre Muzerie, Oracle business practice head: Africa at Wipro. We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and...
Jun 26, 2017
In 2016, there were over 7-billion mobile devices in the world and the users of these devices demand connectivity for them. Businesses, particularly public retail spaces such as malls and shopping centres, need to answer the demand for connectivity in their spaces to...
Jun 15, 2017
South African retailers have long lagged their counterparts in the US and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and demands...
Jun 12, 2017
Every month, South African retailers receive billions of Rands in payments from their customers. Behind the scenes, payments technology plays a critical role at retailers, ensuring a fast and smooth shopping experience for consumers. It’s a crucial part of our...
May 24, 2017
The retail sector is transforming at a significant pace and there is a high adoptability to digital, if consumer digital uptake is any indication, writes Sanjay Vaid, director: cyber security and risk: Africa at Wipro. As per IDC’s FutureScape: Worldwide Retail...
