Online stores need flexible IT architecture

In the retail market, competitiveness has always revolved around differentiation, be this of product, price or service. However, as the world has become more digital and traditional retailers have joined the online retail market in the ecommerce space, differentiation...

Retailers invest heavily in omni-channel

A new JDA study reveals an enormous amount of money; energy and time retailers and consumer goods manufacturers are spending to improve their omni-channel sales capabilities. While this may not be surprising given the current business environment, the report reveals...

Smart stores unite online and offline

The growing prominence of smart stores in support of omni-channel retail is due to changing behaviours of shoppers, says Minesh Manga, director at XON Retail Solutions. Technology has progressed in the past 25 years and has changed the way consumers interact with...

Monument SuperSPAR rolls out Pricer ESL

Monument SuperSPAR has increased its monthly gross profit (GP) margin consistently by 4% since implementing Pricer electronic shelf labels (ESL) by XON Retail Solutions, which has exclusive Pricer distribution rights in southern Africa.  The SuperSPAR experienced the...

Retailers and the Internet of Everything

This year at the Consumer Electronic Show, the Internet of Things (IoT) or the Internet of Everything, depending on who you spoke to, was everywhere, from ceiling fans and dishwashers, to watches and sprinkler systems – everything was smarter and connected....

When security can’t be allowed to slow down retail

Festive season in South Africa is traditionally a time of big spending, but it’s also a good opportunity for fraudsters and cyber criminals to strike and prey on consumers who are in holiday mode and businesses that are focused more on keeping the shelves stocked than...