Apr 23, 2014
When the United Arab Shipping Company identified a need to better manage and support its mission critical applications, such as TRUST, its integrated Liner Management software, the company turned to Quintica to help it map a path to efficiency. The United Arab...
Mar 17, 2014
Bluetooth beacons are offering traditional bricks and mortar traders a hi-tech interactive way to boost their customer engagement in the increasingly competitive world of retail. Bluetooth beacons are offering retailers an interactive, bespoke solution that can...
Mar 14, 2014
National retailer outsources the ICT Infrastructure to facilitate expansion – Integr8 One of the largest national retailers has outsourced the support of its ICT infrastructure to Integr8, in order to facilitate its rapid expansion into new areas & regions,...
Mar 4, 2014
Retailers moving into the online space for the first time face risks that don’t exist in the bricks-and-mortar world, says Brendon Williamson, GM of business development at payment services provider PayGate – and they need to ensure they are well protected. Merchants...
Mar 3, 2014
The retail sector, like many governed by the ebb and flow of consumer attitudes and fluctuating spending habits, is a challenging environment in which to operate a profitable and efficient business, says Christelle Hicklin, Customer Experience director at Mimecast...
Nov 20, 2013
Self-service systems will never completely replace the need for the human touch in the customer service experience, argues Kevin Meltzer, business development executive of Consology. In the late 1990s, as the Web was rising and creating new ways for companies to let...
