A practical approach to retail technology

Where are the real opportunities for retailers to digitise and transform customer experiences? Asks Andre Muzerie, Oracle business practice head: Africa at Wipro. We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and...

Benefits of providing WiFi to the masses

In 2016, there were over 7-billion mobile devices in the world and the users of these devices demand connectivity for them. Businesses, particularly public retail spaces such as malls and shopping centres, need to answer the demand for connectivity in their spaces to...

Digital retail a double-edged sword

South African retailers have long lagged their counterparts in the US and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and demands...

Trends in retail payments

Every month, South African retailers receive billions of Rands in payments from their customers. Behind the scenes, payments technology plays a critical role at retailers, ensuring a fast and smooth shopping experience for consumers. It’s a crucial part of our...

Retail security in the digital age

The retail sector is transforming at a significant pace and there is a high adoptability to digital, if consumer digital uptake is any indication, writes Sanjay Vaid, director: cyber security and risk: Africa at Wipro. As per IDC’s FutureScape: Worldwide Retail...

Make retail work with machine learning

In order to gain better control over stock flows and better serve their customers, retailers will need to turn to artificial intelligence (AI) to improve business efficiencies. Bradley Elliott, MD of digital agency Platinum Seed discusses the role that machine...