Building the next-gen retail operating model

For many decades, a retail organisation’s success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a pace that not even the fastest level of reactivity can keep an...

Improving the online retail experience

Consumers in South Africa continue to be frustrated with their online shopping experiences as a result of Web sites that simply don’t offer what they propose to, are inferior, don’t support customer intimacy, are out-dated in their approach to the user experience or...

UASC improves IT efficiency with Quintica

When the United Arab Shipping Company identified a need to better manage and support its mission critical applications, such as TRUST, its integrated Liner Management software, the company turned to Quintica to help it map a path to efficiency. The United Arab...

Bluetooth beacons boost retail engagement

Bluetooth beacons are offering traditional bricks and mortar traders a hi-tech interactive way to boost their customer engagement in the increasingly competitive world of retail. Bluetooth beacons are offering retailers an interactive, bespoke solution that can...

Retailer outsources ICT to Integr8

National retailer outsources the ICT Infrastructure to facilitate expansion – Integr8 One of the largest national retailers has outsourced the support of its ICT infrastructure to Integr8, in order to facilitate its rapid expansion into new areas & regions,...

Online retailers need to manage risk

Retailers moving into the online space for the first time face risks that don’t exist in the bricks-and-mortar world, says Brendon Williamson, GM of business development at payment services provider PayGate – and they need to ensure they are well protected. Merchants...