The omni-channel future of retail

Imagine for a moment what an electronics and appliance retailer might look like in the not-too-distant future. A customer walks into a bricks and mortar branch to check out a Nespresso machine she’s had on her wishlist on an e-commerce website, after the retailer has...

Cloud POS in Africa must work offline

Cloud computing is sweeping the world as more and more companies seek to gain the advantages of reduced hardware investment, lower maintenance, ease of provisioning and reduced costs. But moving into the cloud usually comes with a pretty serious qualifier: the...

Building the next-gen retail operating model

For many decades, a retail organisation’s success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a pace that not even the fastest level of reactivity can keep an...

Improving the online retail experience

Consumers in South Africa continue to be frustrated with their online shopping experiences as a result of Web sites that simply don’t offer what they propose to, are inferior, don’t support customer intimacy, are out-dated in their approach to the user experience or...

UASC improves IT efficiency with Quintica

When the United Arab Shipping Company identified a need to better manage and support its mission critical applications, such as TRUST, its integrated Liner Management software, the company turned to Quintica to help it map a path to efficiency. The United Arab...

Bluetooth beacons boost retail engagement

Bluetooth beacons are offering traditional bricks and mortar traders a hi-tech interactive way to boost their customer engagement in the increasingly competitive world of retail. Bluetooth beacons are offering retailers an interactive, bespoke solution that can...