What GenAI means for retail

In the span of a year, the landscape of artificial intelligence has undergone a remarkable transformation. Until late 2022, few people outside of cutting-edge artificial intelligence had heard of large language models (LLMs) or generative AI (GenAI). By Sheetal Patel,...

What to expect from retail tech in 2024

Once upon a time (literally like last week) a shopper popped in for a quick pre-holiday shop. Welcomed by a bot that offered personalised suggestions based on previous purchases – a hassle free push to make their experience “more than”. Drawn into...

Retail lessons of 2023 shape trends in 2024  

The cost of living, the nervous twitches of the global economy and the lingering recession are all having an ongoing impact on the retail sector and its outlook for 2024. What lies ahead? What lessons learned in 2023 will shape decision-making, investment and...
What does the future of Android-based PoS terminals look like?

What does the future of Android-based PoS terminals look like?

Most of us probably don’t spend that much time thinking about what operating systems are installed on the point-of-sale (PoS) terminals, also known as card machines, that allow us to buy gifts at a boutique, lunch at a food market, or even our weekly groceries. Dig a...
Tech evolution levels the retail playing field

Tech evolution levels the retail playing field

Consumers in South Africa are under immense pressure with a cascade of bad news resulting in increased prices at the till. Producer Price Inflation continues to rise, with the latest figures showing an increase from August’s 4,3% to 5,1% in September: Things are...