Data analysis, reporting gives retailers edge for Black Friday

Data analysis, reporting gives retailers edge for Black Friday

South Africa’s retail sector experienced an important shift when the Black Friday tradition entered the local landscape, most notably the introduction of a large spike in trading volume during the month of November, peaking around the day itself. This is according to...

High cash usage drives a need for automated cash management

South African retailers face a complex operating environment, characterised by inefficient manual processes, challenges in managing cash flow, and tight margins. Automated cash management solutions offer a compelling answer to these challenges, enabling retailers to...

What does October hold in store for SMEs?

Eskom’s appeal to Nersa (The National Energy Regulator of South Africa) for a 36% electricity price hike for the 2026 financial year seems a slap in the face for businesses and consumers who were still basking in the glow of last month’s interest rate cuts and the...

Use Black Friday to set your business up for success

The prevailing economy has seen a seismic shift in consumer behaviour and retailers hoping to cash in on the rapidly approaching shopping holidays will need to take a critical look at their strategies. Zaida Kamish, digital project manager at Incubeta SA Fortunately...

Data key for consumer loyalty as retailers look to AI

As the world transitions into the information age, data-driven insights, automation, and data management are becoming increasingly vital for business survival. For retail businesses in South Africa, whose success depends on maintaining a healthy customer base,...
Gen AI can help ease the burden of consumer decision-making

Gen AI can help ease the burden of consumer decision-making

The South African retail landscape is contending with a range of challenges, such as high unemployment, severe inflation, shrinkflation, and the lingering effects of Covid-19. These pressures have transformed consumer expectations and added layers of complexity to...