How SMEs can maximise Black Friday for long-term growth

In recent years, South Africa has embraced the global phenomenon of Black Friday. While, for businesses in this country, it’s tempting to focus solely on the immediate potential that this flurry of buying activity presents, SMEs should take a much longer-term...
The future of SoftPOS

The future of SoftPOS

Imagine a world where every smartphone transforms into a payment terminal, where merchants and their customers trade freely in a cashless, frictionless ecosystem. By Jonathan Jacobs, head of product and operations at Halo Dot Welcome to the future of software point of...

Retailers should shake things up this Black Friday

What used to be just a single day of frenzied shopping in the USA has evolved into a whole week of retail mayhem here in South Africa. By Amanda Mohr, chief revenue officer, and Justin Marshall, head of CX at Skynamo While that gives us a bit of breathing room, it...

Tight cash flow management increases retail’s competitive edge

Cash flow is the lifeblood of any business and that includes retailers. But in this sector, cash flow management is especially challenging because retailers are dealing with razor-thin margins, seasonal fluctuations, volatile prices, inventory management, aggressive...

Three trends enabling digital transformation in retail

The retail industry has undergone significant changes in recent years, witnessing intense digital transformation events that have resulted in in an e-commerce renaissance in South Africa. Look at Zara for example. Its new store in Sandton City allows customers to save...