Critical gaps in identity threat protection exposed

The identity attack surface is the most significant gap in cybersecurity resilience today with existing solutions like multi-factor authentication (MFA) and privileged access management (PAM) leaving critical exposures and allowing for the malicious use of compromised...

Huawei phone surprises with 7nm SoC

Huawei’s newest smartphone includes a sophisticated system-on-chip (SoC) that analysts didn’t expect to see. When TechInsights, the authoritative information platform of the semiconductor industry, analysed the new Huawei Mate 60 Pro smartphone, they...

MediaTek to debut 3nm SoC in 2024

MediaTek has successfully developed its first chip using TSMC’s leading-edge 3nm technology, taping out MediaTek’s flagship Dimensity system-on-chip (SoC) with volume production expected next year. “We are committed to our vision of using the world’s most advanced...

Healthy growth for global security appliance sales

According to the International Data Corporation (IDC) Worldwide Quarterly Security Appliance Tracker, total market revenue in the overall security appliance market grew 7,6% year over year in the second quarter of 2023 (2Q23) to more than $4,2-billion. This represents...
SA on the cusp of a BPO boom

SA on the cusp of a BPO boom

Kathy Gibson reports – The business process outsourcing (BPO) industry in South Africa is booming, with significantly more growth ahead. Thanks to years of investment by government and the private sector, the BPO sector already accounts for around 100 000 jobs...

Impact sourcing helps unemployed build solid careers

Kathy Gibson reports – As one of South Africa’s largest business process outsourcing (BPO) providers, CCI faces a perpetual challenge in staffing its contact centres with skilled agents and managers. Conventional wisdom dictated that the best agents fitted a...