Sharp rise in cyberattacks expected in 2023

In a constantly evolving threat landscape in which cloud adoption continues to grow and passwords are highly coveted by nefarious actors, attacks are expected to increase sharply in the coming year. However, this is being met with incredible advancement and innovation...

Women more likely to buy now, pay later

Women are almost twice as likely as men to owe money to buy now, pay later (BNPL) providers, which allow consumers to spread the cost of purchases over a number of months. This is one of the findings of the UK-based Household Debt Report by the personal finance...
Tech innovations can boost healthcare access

Tech innovations can boost healthcare access

The shortage of healthcare workers could rise to 10-million by the end of the decade, affecting access to care, inequities and treatment of mental health. A new report published by the World Economic Forum, Global Health and Healthcare Strategic Outlook, offers...

Data collaboration vital in tackling humanitarian challenges

A collaborative approach to data is fundamental to improving global stability and security, according to a new “Data for Humanity” report from Lenovo. The research indicates that companies successfully using data across several business areas are more...

Employees trust robots – to a point

According to recent Kaspersky research, employees in the Middle East, Turkiye and Africa region (META) trust robots in performing ordinary tasks in logistics, transportation, and cleaning. However, they were less willing to trust robots with life critical functions,...

Customer data, analytics a top priority in customer service

Customer service and support leaders cited customer data and analytics as a top priority for achieving organizational goals in 2023, according to a survey from Gartner. In a Gartner online survey of 283 customer service and support leaders from August-October 2022,...