Hybrid working improves employee wellbeing

South Africans who participate in hybrid working models have experienced better overall wellness in areas such as mental, physical, and financial wellbeing. This is according to the Cisco Global Hybrid Work Report, a study published to provide insight into the impact...

Security information, event management spend to pass $6,4bn

A new study from Juniper Research has found that the total business spend on security identity and event management (SIEM) will exceed $6,4-billion globally by 2027, from just over $4,4-billion in 2022. It predicts that this growth of 45% will be driven by the...

Do AI models process things the same way as the human brain?

Deep Neural Networks – part of the broader family of machine learning – have become increasingly powerful in everyday real-world applications such as automated face recognition systems and self-driving cars. Researchers use Deep Neural Networks, or DNNs, to model the...
5G is paving the path to the metaverse

5G is paving the path to the metaverse

As 5G uptake in many parts of the world bridges the milestone from early adopters to mass adoption, major new Ericsson research underlines consumers’ growing commitment to 5G and their expectations on next-generation uses cases. Called 5G: The Next Wave, the...

Cloud empowers disabled contact centre agents

Kathy Gibson reports from Gitex – Physically disabled people around the world all face the same problems when it comes to holding down a meaningful job. Not only are companies often reluctant to hire people with physical disabilities, but they face the problem...

Dubai looks to the past to inform its future

Kathy Gibson reports from Gitex – The creation of Dubai literally from the sands of the desert sounds like a modern-day fairy tale, but it has its roots in a vision for the future, and owes its success to a willingness to embrace innovation and inclusivity. Omar...