Quarter of finance leaders plan to increase CSS funding

Only 7% of CFOs plan to decrease customer service spending over the next 12 months, according to a July 2022 poll of 234 finance leaders by Gartner. Twenty-one percent plan to increase customer spending and 72% to maintain spending despite economic pressures....

51% of daily Bitcoin volume is fake

According to an analysis by BanklessTimes.com, more than 51% of the total Bitcoin trading volume on various exchanges is fake. Commenting on the report, BanklessTimes CEO, Jonathan Merry, says: “It’s difficult to talk about cryptocurrency without talking...
Cybersecurity incident responders have strong sense of service

Cybersecurity incident responders have strong sense of service

IBM Security has announced the results of a global survey that examines the critical role of cybersecurity incident responders at a time when the physical and digital worlds are increasingly converging. The study, released during National Cybersecurity Awareness...

Wearables owners open to switching brands

Despite strong consumer loyalty within the US wearables market, a recent IDC survey shows the likelihood of switching brands in the future. Among the smartwatch and fitness tracker owners surveyed, 42,2% said that they were likely to switch brands while that number...

High prices deter potential buyers of electric vehicles

A new Juniper Research survey has found that 66% of UK respondents and 61% of US respondents are discouraged from adopting electric vehicles due to their high purchase price, noting that electric vehicles must demonstrate lower running costs compared to traditional...

Vodacom turns to solar for Midrand campus

As part of its sustainable strategy around energy management, Vodacom SA’s Midrand campus is being fitted with solar photovoltaic (PV) panels which will allow the headquarters to generate around 10.8 gigawatt-hours (GWh) of its own clean power every year –...