June goes into the record books as sixth warmest

June goes into the record books as sixth warmest

Globally, June 2022 was the sixth-warmest June in the 143-year NOAA record. The year-to-date (January-June) global surface temperature was also the sixth warmest on record. According to NCEI’s Global Annual Temperature Outlook, there is a greater than 99% chance that...

Another decline for smartphone shipments

Worldwide smartphone shipments declined 8.7% year over year in the second quarter of 2022 (2Q22), according to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker. This marks the fourth consecutive quarter of decline...

Chatbots set to be primary customer service channel by 2027

By 2027, chatbots will become the primary customer service channel for roughly a quarter of organizations, according to Gartner. “Chatbots and virtual customer assistants (VCAs) have evolved over the past decade to become a critical technology component of a...

Software needed to monitor social and environmental sustainability

While environmental issues have dominated the ESG/sustainability narrative, a recent International Data Corporation (IDC) survey finds that social sustainability topics account for the largest share of use cases for sustainability software. These human and social...

Disappointing Q2 results drive urgency to boost Meta ad business

Meta has reported its first-ever year-over-year drop in revenue. Rachel Foster Jones, thematic analyst at GlobalData, offers her view: “Meta is facing the perfect storm, from slashed advertising budgets due to inflation, Apple’s crackdown on privacy,...

Electronic visas could transform travel

SITA today announced the launch of SITA eVisa and SITA Electronic Travel Authorisation to meet the rapidly-growing demand from governments for digital visa systems to stimulate national economies after Covid-19, strengthen security and improve the travel experience....