Google tracks more private data than other tech firms

Out of the five major digital firms – Google, Twitter, Apple, Amazon and Facebook – Google harvests the most data on its users. According to an analysis by StockApps.com, the company collects 39 data points for each user. Spokeperson Edith Reads comments:...

MTN, Telkom talks continue

Telkom and MTN are still locked in talks around MTN’s acquisition of the state-owned Telkom. Although no new details are available, the discussions related to MTN acquiring the entire issued share capital of Telkom in return for shares or a combination of cash...
50 years ago, Copernicus set the bar for space astronomy

50 years ago, Copernicus set the bar for space astronomy

At 6:28am EDT on 21 August 1972, NASA’s Copernicus satellite, the heaviest and most complex space telescope of its time, lit up the sky as it ascended into orbit from Launch Complex 36B at what is now Cape Canaveral Space Force Station in Florida. Initially known as...

Global NFT transactions to reach 40m by 2027

A new study from Juniper Research has found the global number of NFT (Non-fungible Token) transactions will rise from 24-million in 2022 to 40-million by 2027. This is based on our medium scenario for adoption, with brands leveraging the metaverse to boost digital...

These technologies are driving customer service innovation

There are four pillars driving technology innovation across customer service and support (CSS) organisations, according to Gartner. They include: getting connected, process orchestration, knowledge and insight, and resource management. The Gartner Hype Cycle for CSS...