Dec 2, 2021
By 2026, 75% of customers who call customer service and support organisations will do so out of loneliness, not because they have a customer service issue, according to Gartner. This will affect service and support leaders’ priority of migrating customers to...
Dec 2, 2021
International Data Corporation (IDC) has published its first forecast for the worldwide quantum computing market, projecting customer spend for quantum computing to grow from $412-million in 2020 to $8,6-billion in 2027. This represents a six-year compound annual...
Dec 2, 2021
Global auto executives are confident that the automoible industry will see more profitable growth in the next five years and that the market share of electric vehicles will grow dramatically by 2030, according to a new survey by KPMG. At the same time, supply chain...
Dec 2, 2021
South Africa’s new vehicle market has been faced with numerous challenges over the course of this year, but many seemed to arrive all at once during November. However, the first interest rate hike in three years, consecutive fuel price hikes, a new variation on...
Dec 2, 2021
Exclusive Networks has acquired value-added distributor Networks Unlimited, which serves 38 national markets in Africa with cybersecurity and infrastructure solutions. The acquisition establishes Exclusive Networks’ first presence in sub-Saharan Africa,...
Dec 2, 2021
Major South African media owners have joined forces to deliver the opening gambit in challenging Google and Meta (Facebook) to be compensated for their content used on these platforms. Hoosain Karjieker, CEO of Mail & Guardian Media and chairperson of Publisher...
