Could a robot help you buy your next computer?

Intel Mexico has introduced a robotic store assistant, powered by Intel NUC Mini PCs, an Intel RealSense camera and the Intel Distribution of OpenVINO toolkit, which wanders the shopping aisles of El Palacio de Hierro in Mexico City, one of the biggest high-end...

Pandemic hits ESD investments

The Covid-19 pandemic has driven a reduction in Enterprise Supplier Development (ESD) spending among big companies. This is one of the findings from Edge Growth’s annual survey into the state of ESD and SME development. A massive 62,8% of respondents who...

Initiative aims to connect 3,4bn new mobile internet users

A new initiative by Vodafone Group and the International Telecommunications Union (ITU), the United Nations’ specialised agency for ICT, aims to address the global digital divide by giving an additional 3,4-billion people the ability to access and use the...

Contact Centre as a Service heading for mainstream adoption

Contact centre as a service (CCaaS) will likely hit mainstream adoption in less than two years, according to Gartner. Positioned in the Slope of Enlightenment on the 2021 Gartner Hype Cycle for Customer Service and Support Technologies, some early adopters of CCaaS...

Strong performance for security appliances

According to the International Data Corporation (IDC) Worldwide Quarterly Security Appliance Tracker, vendor revenue in the overall security appliance market grew 12,2% year over year in the second quarter of 2021 (2Q21) reaching nearly $4,7-billion. This was an...