Jul 6, 2021
The global Kaseya attack is a reminder that the public and private sector need to change the way cyber conflict is fought, writes Lior Div, CEO and co-founder of Cybereason. The truth is that attackers still enjoy the advantage. The goal isn’t to block and...
Jul 6, 2021
The impact of the Covid-19 pandemic on ICT skills is expected to be revealed by the 2021 ICT Skills Survey carried out by the IITPSA and Wits University’s Joburg Centre for Software Engineering (JCSE), which has gone live for the first time since 2019. The 2021...
Jul 6, 2021
There is nothing like a routine check-up to put your mind at ease. This was the thinking of a financial services company last year except the check-up was with a doctor of a different kind, one that checks your cloud health. By Kim Furman, marketing manager of...
Jul 5, 2021
The Kaseya technology management software was hijacked in a global ransomware attack that started on Friday. Attackers changed a Kaseya tool called VSA, used by IT professionals to manage servers, desktops, network devices and printers. Kaseya has responded to the...
Jul 5, 2021
Only one in three customer service reps are actually engaged – the remaining reps are neutral or disengaged, says research group Gartner in a new report. The Gartner 2021 Customer Service Rep Role and Experience Survey of 600 customer service reps, reveals...
Jul 5, 2021
Spending on compute and storage infrastructure products for cloud infrastructure, including dedicated and shared environments, increased 12,5% YoY in the first quarter of 2021 to $15,1-billion, This is according to IDC’s Worldwide Quarterly Enterprise...
