Smaller companies fuel growth in wearables

The appetite for wearable devices remained strong in the first quarter of 2021 (1Q21) even as volumes retreated from record fourth quarter levels. According to new data from IDC’s Worldwide Quarterly Wearable Device Tracker, companies shipped a total of...

Orchid sexually exploits male beetles – a world first from Africa

Dr Callan Cohen, a research associate of the University of Cape Town’s (UCT) FitzPatrick Institute of African Ornithology, has discovered a world pollination first: an orchid that sexually exploits longhorn beetles. The near-extinct Disa forficaria, known from a...
Resellers cry foul as SITA confirms tender exclusions

Resellers cry foul as SITA confirms tender exclusions

By Kathy Gibson – A group of resellers is crying foul over the State IT Agency (SITA)’s handling of the ongoing RFB0740 tender controversy. Having won what appeared to be a commitment to address their grievances yesterday morning, events in the afternoon seem to have...

Balance risk management and productivity when using RPA

As robotic process automation (RPA) moves from the testing phase to full adoption in most finance departments, controllers must optimise their governance processes to balance risk management processes without stifling the productivity that the technology provides,...

Firms should shelve NPS as customer service measure

By 2025, more than 75% of organisations will have abandoned Net Promoter Score (NPS) as a measure of success for customer service and support, according to Gartner. Customer service and support leaders should move now to build the case to remove NPS from...

Africa urgently needs 20m vaccine doses

Africa needs at least 20-million doses of the Oxford-AstraZeneca vaccine in the next six weeks to get second doses to all who received a first dose within the eight to 12-week interval between doses recommended by the World Health Organisation (WHO). A single dose of...