Balance needed between in-office and remote work

While the most significant long-term impact of Covid-19 will be issues stemming from flexible working, in the long-term businesses have to find the balance between working from home and the office. This is the word from Paragon Group director Anthony Orelowitz, who...

Customers demand better digital engagement from CSPs

Communication service providers need to transform their IT systems, as well as their approach to customer experience, to meet the growing need of customers in Africa. By George Fraser, vice-president: customer business executive – Africa at Amdocs The Covid-19...

Banks’ action plan to boost African investment

The African Development Bank (AfDB) and the European Investment Bank (EIB) have signed a joint partnership action plan highlighting their strengthened cooperation and mutual development priorities and a strong shared emphasis on boosting public and private sector...

Work from home drives new phishing threats

Work-related email subjects such as corporate policy changes are becoming more popular with the coronavirus pandemic continuing to keep more people working from home. According to KnowBe4’s Q4 2020 top-clicked phishing report, during the fourth quarter, real phishing...

Africa’s mobile fraud losses set to peak

Africa’s mobile fraud losses will continue to rise above last year’s $4-billion to peak at a record $5-billion by the end of 2021 if nothing is done to prevent global cybercriminals from looting the continent’s wealth in a new, virtual “scramble for Africa”. That’s...