Jan 4, 2021
Julian Assange, founder of the whistle-blowing site WikiLeaks, has escaped extradition to the US – for now. A UK judge today ruled that extraditing him to the US would be “oppressive”, citing his mental health and risk of suicide. The US is appealing the ruling, and...
Jan 4, 2021
Chinese entrepreneur and billionaire Jack Ma hasn’t been seen in public for more than two months, and is feared missing after he levied criticism at the Chinese government. In October, Ma went public with criticism of the government’s banking rules, saying in an...
Dec 29, 2020
Global capex spending on renewables is poised to bounce back in 2021, rising 8,5% to $255-billion – in line with 2019 levels. According to Roger Diwan, vice president: financial services and the IHS Markit Energy Advisory Service, annual spending is expected to...
Dec 29, 2020
5G technology global coverage will grow by 253,84% in the next five years. By 2025, about 53% of the global population at 4,14-billion will have access to technology, according to data presented by Bankr. By 2021, the network coverage will reach an estimated...
Dec 29, 2020
Over the years, cyber attacks and data breaches became one of the biggest risks in the business sector, compromising sensitive data, and causing a massive financial hit to companies and organisations worldwide. As data applications and technology in the business...
Dec 29, 2020
Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain...
