Alibaba’s Jack Ma missing for two months

Chinese entrepreneur and billionaire Jack Ma hasn’t been seen in public for more than two months, and is feared missing after he levied criticism at the Chinese government. In October, Ma went public with criticism of the government’s banking rules, saying in an...
Renewables investments set to bounce back to pre-Covid levels

Renewables investments set to bounce back to pre-Covid levels

Global capex spending on renewables is poised to bounce back in 2021, rising 8,5% to $255-billion – in line with 2019 levels. According to Roger Diwan, vice president: financial services and the IHS Markit Energy Advisory Service, annual spending is expected to...

5G coverage to reach half the population by 2025

5G technology global coverage will grow by  253,84% in the next five years. By 2025, about 53% of the global population at 4,14-billion will have access to technology, according to data presented by Bankr. By 2021, the network coverage will reach an estimated...

Global cyber insurance market set for massive growth

Over the years, cyber attacks and data breaches became one of the biggest risks in the business sector, compromising sensitive data, and causing a massive financial hit to companies and organisations worldwide. As data applications and technology in the business...

How to leverage VoC for effective CX management

Service organisations looking to make more informed decisions on customer experience (CX) investments and improvement should implement a cohesive voice-of-the-customer (VoC) strategy, according to Gartner. This will allow customer service and support leaders to gain...

New momentum for vehicle sales forecast

New light vehicle sales of 83,4-million globally are forecast in 2021, up 9% from a 2020 projection of 76,5-million, as industry demand levels emerge next year in the wake of recovery from the Covid-19 pandemic – especially in major markets. The IHS Markit forecast...