Sep 9, 2020
Customer service and support leaders must scrutinize all technology investments for their ability to deliver on customer experience (CX) goals, according to Gartner. This is the word from Gartner, unveiling its Hype Cycle for Customer Service and Support Technologies,...
Sep 9, 2020
The Internet Society, a global non-profit organisation that promotes the development and use of an open, globally connected and secure Internet has launched the first-ever regulatory assessment toolkit that defines the critical properties needed to protect and enhance...
Sep 9, 2020
The cost of South African domains will be increased by R10.00 from next year. ZA Domain Name Authority (ZADNA) embarked on the process to review the Wholesale EPP fee and the Legacy System fee by soliciting views and inputs from stakeholders through a public...
Sep 9, 2020
Investment in data and AI will be a key tool driving African health system improvements during and after the Covid-19 pandemic. In fact, low- and middle-income countries could soon leapfrog high-income countries in their adoption of new AI-enabled technologies in...
Sep 9, 2020
Statistics South Africa (StatsSA) reported yesterday (8 September) that the South African economy contracted by 51% quarter on quarter (q-o-q) in the second quarter of 2020 due to the national lockdown. Lullu Krugel, chief economist for PwC Strategy Africa, and Dr...
Sep 8, 2020
Kathy Gibson reports – Nutanix has repurposed the acronym HCI. To the rest of the world the letters stand for hyperconverged infrastructure, but to Nutanix they will henceforth describe hybrid cloud infrastructure instead. Dheeraj Pandey, outgoing CEO of...
