Slight decline for MEA PCs

The Middle East and Africa (MEA) personal computing devices (PCD) market, which is made up of desktops, notebooks, workstations, and tablets, suffered a slight year-on-year decline in shipments during the final quarter of 2019, according to industry analysis conducted...
SA still has massive rates of economic crime

SA still has massive rates of economic crime

The percentage of South African organisations who have experienced economic crime has significantly declined in 2020, returning to levels last seen in 2011, with the rate of reported economic crime has dropped 17 percentage points from 77% in 2018 to 60% this year....

Xerox launches hostile takeover bid for HP Inc

Xerox Holdings yesterday launched a tender offer to acquire all outstanding shares of HP Inc for $24.00 per share, comprising $18.40 in cash and 0.149 Xerox shares for each HP share. “Our proposal offers progress over entrenchment,” says John Visentin,...

Alviva weathers tough six months

By Kathy Gibson – Alviva Holdings has experienced a disappointing six months, with revenue down 4% to R7,4-billion, EBIDTA down 8% to R425-million, headline earnings per share down 36% to 94 cents; profit before tax down 41,6% to R178, 98-million and net profit...

Global smartphone sales dip

Global sales of smartphones to end users contracted in the fourth quarter of 2019, declining by 0.4% year over year, according to Gartner, Inc. In full year 2019, smartphone sales declined by 1%. “2019 ended a little better than expected, due to slightly...

Top CX trends for CIOs to watch

Chatbots, virtual assistants and robots drive seamless and effortless experience, and their usage is bound to increase. Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots...